We do NOT accept any returns because of the customer’s personal preference. All purchases are final. Please make sure before purchasing to read the product description carefully, look at the pictures and double check the measurements and condition. Please contact our customer service at any time if you need more information before purchasing.

If you receive an item that is different from the one you ordered, please email us to request a return after meeting the conditions below;

・ The product tag is still there.

・Items must NOT be held for more than 2 days from the date of delivery.

・ Has NOT been worn, washed or the condition of the product has NOT been altered in any way.

・ The product is NOT missing any accessories.

To request a return or exchange for a defective item, please contact us within 2 days after you receive your order via E-mail: hi@cooha.vn

If the item arrives but is not received and is returned to us, the recipient will bear the shipping charges.