PRICE

We only accept VND. Prices are subject to change due to sudden market price increases without prior notice.

MODE OF PAYMENT

Available payment methods are bank transfer, online payment by Visa, Master Card.

DELIVERY SERVICE

We ship nationwide, delivery time is usually 1-2 working days.

CANCEL / CHANGE ORDER

We do not accept any changes/cancellations after placing an order. In the event that you need to make changes to your order or have to cancel due to unforeseen reasons, you will be charged a 4% processing fee of your total order.

RETURN POLICY

We do NOT accept any returns because of the customer’s personal preference. All purchases are final. Please make sure before purchasing to read the product description carefully, look at the pictures and double check the measurements and condition. Please contact our customer service at any time if you need more information before purchasing.

If you receive an item that is different from what you ordered, please email us to request a return after meeting the conditions below;

・ The product tag is still there.

・ Item must NOT be held for more than 2 days from the date of delivery.

・ Has NOT been worn, washed or the condition of the product has NOT been altered in any way.

・ The product does NOT lack any accessories.

To request a return or exchange for a defective item, please contact us within 2 days after you receive your order via E-mail: hi@cooha.vn

If delivery is not received and returned to us, the recipient will bear the shipping fee.